Weinschenk’s “How People Think” is very relevant for the projects that I am currently working on in my classes. In my design class we were given the task to create an innovative vending machine that would dispense food and drinks. When creating the UI my group and I had to think of why someone is choosing to use a vending machine versus just going to a restaurant, and this reading helped me understand how people see and interact with the interface of a design.
One section in the reading that stood out to me was chapter 43, “Expectations of Frequency Affect Attention”. This chapter explained how a man in Texas boarded a flight with a loaded handgun in his laptop case because TSA missed it while checking him in. This could have been because TSA is not used to dealing with those that have weapons, they’re used to seeing bottles of lotion and other items, so they missed the gun because it was unexpected. This played a large role in my design because I based a lot of the design around myself. Then thinking about others, I realized that I can tailor the app to filter out options for those who have allergies or have a food sensitivity.
Another section that stood out to me was chapter 58, “People Will Look For Shortcuts Only If The Shortcuts Are Easy”. In today’s society I think everyone is trying to find a more efficient way of doing something. If there is a faster way to accomplish a goal, most people will take the faster way as long as it is easy. I kept this in mind while working on my design and tried to make it as simple as possible. I did this by making sure only relevant information is displayed and tried to make it so the user would not have to go to many different pages in order to complete their order.
I really enjoyed this reading because with my major and the career I hope to obtain in the future, it is necessary to understand how people think so I can make a UI that people find easy to use. The reading helped me understand how users interact with interfaces and what they value the most about the products they are using.