I chose to use this microwave as an example of bad design. I have been using it for months, yet still don’t feel like I know how to use this with 100% certainty. each button has a number or symbol on it. The ones with the numbers cause the microwave to start as soon as one is pushed. Yes, I can assume that as the numbers go up, my food will cook for longer. But how do I know how long? Not only is this a problem, but when I press the buttons, the increments are all over the place. 1 is 20 seconds, 2 is 30 seconds, and 3 is a whole minute. Who came up with this? It is definitely not instinctive, and I struggle to always know how undercooked or burned my food may be. On the left, there are buttons with symbols…I haven’t even touched these other than the red cancel button. I’m really unsure what any of the others mean or do. According to Norman, things should be easy to tell what you are doing, such as the door example he gave. If you don’t know which part of the door to open, it may seem locked. If you don’t know which button to press on the microwave, it may seem broken.
One good part to the design, is that there is a number countdown that displays the time, after you have pressed a button. As a seasoned microwave user, I know to subtract from the countdown whatever time I actually meant to hit, and then I open up the door. The shape of the microwave, with a handle on the door, is intuitive.
Microwaves in general definitely fit into Eudomania. It helps people cook their food really fast. This is great, very life enriching, and helps one with everyday taskes. Unfortunately, there is less Enargeia present, as the visual representation is lacking.
I didn’t buy the microwave, and its provided to me free of charge at my place of work, so I guess I cannot complain too much. I would however, replace it if it were my own in my home. My microwave at home has number buttons you type in to create a time amount and then press start. This is more my style of microwave, ha!